{"id":6464,"date":"2022-08-24T22:44:48","date_gmt":"2022-08-24T19:44:48","guid":{"rendered":"https:\/\/valoriscenter.com\/industrije\/"},"modified":"2022-09-05T22:56:11","modified_gmt":"2022-09-05T19:56:11","slug":"industrije","status":"publish","type":"page","link":"https:\/\/valoriscenter.com\/sr\/industrije\/","title":{"rendered":"Industrije"},"content":{"rendered":"

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Bankarstvo & Finansije<\/strong><\/span><\/h5>\n

Koriste\u0107i na\u0161 kontakt centar i SaaS servise, mo\u017eete da ponudite konstantnu podr\u0161ku va\u0161im mu\u0161terijama, pove\u0107avaju\u0107i njihovu lojalnost i ukupan broj.<\/p>\n

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Auto<\/strong><\/span><\/h5>\n
Generi\u0161ite posete salonima, konstantno merite nivo zadovoljstva mu\u0161terija i odr\u017eavajte vezu sa njima kroz sve post-sale faze. postarajte se da imate pravu osobu na pravom mestu koriste\u0107i na\u0161e servise za regrutovanje i najam zaposlenih.<\/h6>\n

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Dodatne usluge<\/strong><\/span><\/h5>\n

Pru\u017eite podr\u0161ku problemima va\u0161ih mu\u0161terija tako \u0161to \u0107ete biti u mogu\u0107nosti da odgovorite na njihove pozive 24\/7\/365 i merite nivo zadovoljstva putem anketa.<\/p>\n

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IT<\/strong><\/span><\/h5>\n
Ponudite servise za podr\u0161ku i implementirajte kampanje lojalnosti i zadr\u017eavanja mu\u0161terija, kako biste svoje procese o njihovoj brizi podigli na slede\u0107i nivo.<\/h6>\n

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Retail&E-commerce<\/strong><\/span><\/h5>\n
Koriste\u0107i up&cross \u2013 servise za prodaju i pickup&SaaS re\u0161enja za narud\u017ebine, pove\u0107a\u0107ete vrednost svake interakcije sa mu\u0161terijom za va\u0161u kompaniju i klijente. Kori\u0161\u0107enjem na\u0161ih servisa za regrutovanje i najam osoblja, ne\u0107ete morati da brinete tokom perioda visoke fluktuacije osoblja.<\/h6>\n

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Pharma<\/strong><\/span><\/h5>\n
Ako je blagostanje pacijenta va\u0161 prioritet, mo\u017eemo se postarati o njemu kroz ponudu 24\/7\/365 farmakovigilance, back-office i info servisa.<\/h6>\n

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Avio-kompanije<\/strong><\/span><\/h5>\n
Pove\u0107ajte nivo zadovoljstva va\u0161ih mu\u0161terija uz pomo\u0107 na\u0161ih re\u0161enja koja se mogu prilagoditi avio- kompanijama bilo koje veli\u010dine. Autsorsovanjem upita u vezi sa letovima, promenama datuma leta, otkazivanjem leta ili unapre\u0111enja na\u0161em vi\u0161ejezi\u010dnom timu agenata, posti\u0107i \u0107ete specifi\u010dne zahteve tr\u017ei\u0161ta i smanjiti operativne tro\u0161kove.<\/h6>\n

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Putovanja&Turizam<\/strong><\/span><\/h5>\n
Postarajte se da svaka interakcija sa mu\u0161terijama, bilo da je u pitanju rezervisanje karte ili \u017ealba, bude pretvorena u prijatno korisni\u010dko iskustvo. Dodatno, zahvaljuju\u0107i 24\/7\/365 servisima, svojim korisnicima pru\u017eate re\u0161enja za krizne situacije.<\/h6>\n

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Zdravstvo<\/strong><\/span><\/h5>\n
Ponudite va\u0161im pacijentima vi\u0161ejezi\u010dki 24\/7\/ 365 zdravstveni servis, kao i mogu\u0107nost upravljanja hitnim situacijama. Koriste\u0107i SaaS re\u0161enja, ostvari\u0107ete pove\u0107anu produktivnost lakim pristupom informacijama, naprednom izve\u0161tavanju i analizama koje su prilago\u0111ene va\u0161em poslovanju.<\/h6>\n

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Telecom<\/strong><\/span><\/h5>\n
Pove\u0107ajte prodaju, optimizujte svoje procese i uve\u0107ajte lojalnost korisnika uz pomo\u0107 na\u0161eg kontakt centra, back office i SaaS servisa.<\/h6>\n

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Servisi sa poslovnu podr\u0161ku<\/strong><\/span><\/h5>\n
Kroz na\u0161e BPO servise skrojene po va\u0161im poslovnim potrebama, pove\u0107avate efikasnost internih procesa i broj va\u0161ih klijenata.<\/h6>\n

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Isporuka<\/strong><\/span><\/h5>\n
U dinami\u010dnom okru\u017eenju, industrija isporuke mo\u017ee se na\u0107i pred brojnim izazovima. Sa nama na va\u0161oj strani, korisni\u010dko iskustvo ne\u0107e biti jedan od njih. Na\u0161u stru\u010dnost i znanje koristimo kako bismo mu\u0161terijama pru\u017eili najbr\u017ee i najpouzdanije servise. Neka va\u0161e mu\u0161terije budu sre\u0107ne i u toku sa svim de\u0161avanjima zahvaljuju\u0107i na\u0161im 24\/7, multikanalnim i multijezi\u010dkim servisima.<\/h6>\n

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Banking&Finance<\/strong><\/span><\/h5>\n
Prin intermediul serviciilor de contact center si SaaS oferiti clientilor dumneavoastra permanent suport, va asigurati de loialitatea acestora si cresteti constant numarul de clienti.<\/h6>\n

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Auto<\/strong><\/span><\/h5>\n
Generati trafic in show-room, masurati constant nivelul de satisfactie al clientilor si sunteti in legatura permanenta cu acestia in toate etapele de post-vanzare. In plus, prin serviciile de recrutare&inchiriere personal va asigurati ca aveti omul potrivit la locul potrivit.<\/h6>\n

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Utilitati<\/strong><\/span><\/h5>\n
Oferiti clientilor dumneavoastra o disponibilitate 24\/7\/365 pentru preluarea deranjamentelor si va asigurati de satisfactia acestora prin intermediul survey-urilor desfasurate.<\/h6>\n

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IT<\/strong><\/span><\/h5>\n
Prin intermediul seviciilor de suport si a campaniilor de loializare si retentie, grija fata de client trece la urmatorul nivel.<\/h6>\n

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Retail&E-commerce<\/strong><\/span><\/h5>\n
Prin servicii de up-selling si cross-selling, preluare comenzi si solutii SaaS, valorificati fiecare interactiune cu clientul in beneficiul amandurora. Apeland la serviciile de recrutare&inchiriere personal stati fara griji in perioadele in care fluctuatia de personal este la un nivel ridicat.<\/h6>\n

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Pharma<\/strong><\/span><\/h5>\n
Grija fata de pacient este prioritatea dumneavoastra pe care noi o asiguram prin\u00a0servicii 24\/7\/365 de farmacovigilenta, back-office, infoline.<\/h6>\n

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Media<\/strong><\/span><\/h5>\n
Indiferent de canalul de comunicare (telefon, e-mail, chat, social media) asigurati o legatura permanenta cu clientii dumneavoastra prin intermediul serviciilor de contact center.<\/h6>\n

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Travel&Tourism<\/strong><\/span><\/h5>\n
Va asigurati ca fiecare interactiune pe care o aveti cu un client, indiferent daca este o solicitare de rezervare sau reclamatie, este transformata intr-o experienta placuta pentru client. In plus, prin serviciile oferite 24\/7\/365, asigurati managementul situatiilor de criza.<\/h6>\n

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Health Care<\/strong><\/span><\/h5>\n
Oferiti pacientilor dumneavoastra serviciul de asistenta medicala multilingva, 24\/7\/365 precum si gestionarea situatiilor de urgenta. Utilizand solutile SaaS asigurati\u00a0cresterea productivitatii, prin acces facil la informatii si functii avansate de raportare si analiza adaptate business-ului.<\/h6>\n

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Telecom<\/strong><\/span><\/h5>\n
Cresteti vanzarile, eficientizati procesele si fidelizati clientii prin serviciile de contact center, back office si SaaS.<\/h6>\n

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Business Support Services<\/strong><\/span><\/h5>\n
Prin serviciile de BPO adaptate specificului dumneavoastra de business va asigurati de eficentizarea proceselor interne si cresterea numarului de clienti.<\/h6>\n

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Banking&Finance<\/strong><\/span><\/h3>\n

Using our contact center and SaaS services you can offer\u00a0to your customers permanent support, making sure of gaining their loyalty and constantly increasing their number.<\/h4>\n

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Auto<\/strong><\/span><\/h3>\n

Generate showroom traffic, constantly measure the level of your customers satisfaction and stay in permanent touch with them through all post-sale stages. Furthermore, you make sure that you have the right person at the right place by using our recruiting and personnel staff\u00a0services.<\/h4>\n

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Utilities<\/strong><\/span><\/h3>\n

Render support to your customers\u2019 problems by being available to answer their calls 24\/7\/365 and measure their satisfaction level through customers surveys.<\/h4>\n

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IT<\/strong><\/span><\/h3>\n

Offer support services and implement loyalty and retention campaigns, in order to take your customer care processes to the next level<\/h4>\n

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Retail&E-commerce<\/strong><\/span><\/h3>\n

Through utilizing up and cross-selling services and order pickup\u00a0 and SaaS solutions, you will enhance the value of every customer interaction for both your company and your clients\u2019 benefit. By using the recruitment & staff leasing services, you won\u2019t have to worry during times when personnel fluctuations are high.<\/h4>\n

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Pharma<\/strong><\/span><\/h3>\n

If your patients well-being is your priority, we ensure it through 24\/7\/365 pharmacovigilance, back-office and info line services.<\/h4>\n

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Media<\/strong><\/span><\/h3>\n

Regardless of the chosen communication channel (phone, e-mail, chat, social media), you will ensure a continuous communication with your clients through our contact center services.<\/h4>\n

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Travel&Tourism<\/strong><\/span><\/h3>\n

You make sure that every interaction with your customer, whether a booking or complaint request, is turned into a pleasant customer experience. In addition, through having 24\/7\/365 services you provide crisis management solutions.<\/h4>\n

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Health Care<\/strong><\/span><\/h3>\n

Put at the disposal of your patients a multilingual 24\/7\/365 health care service, as well as the possibility of managing emergency situations. By using the SaaS solutions you will ensure productivity gains through easy access to information and advanced reporting and analysis capabilities adapted to your business.<\/h4>\n

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Telecom<\/strong><\/span><\/h3>\n

Increase sales, optimize processes and gain the loyalty of customers through our contact center, back office and SaaS services.<\/h4>\n

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Business Support Services<\/strong><\/span><\/h3>\n

Through BPO services tailored to your business needs, you increase both the efficiency of your internal processes and the number of your clients.<\/h4>\n

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Za\u0161to je Valoris Centar pravi izbor?<\/strong><\/h1>\n

\"\"<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/3″]

Efikasnost<\/h2>
Po\u0161tujemo na\u0161e partnere nude\u0107i im\u00a0 efektivno upravljanje projektima, prvoklasne radne procese i dragocenu ekspertizu u na\u0161oj industriji.<\/div><\/div>\n[\/vc_column][vc_column width=”1\/3″]

Iskustvo <\/h2>
Na\u0161im klijentima pru\u017eamo besprekorne servise koje kontinuirano\u00a0 unapre\u0111ujemo tokom 15 godina postojanja u BPO industriji.<\/div><\/div>\n[\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″]

Tehnologija <\/h2>
Sistemska suvi\u0161nost i brza i fleksibilna implementacija projekata su samo neke od prednosti partnerstva sa Valorisom. CISCO, Microsoft i HP oprema i re\u0161enja\u00a0 osiguravaju stabilnost i efikasnost celokupne aktivnosti.<\/div><\/div>\n[\/vc_column][vc_column width=”1\/3″]

Bezbednost podataka <\/h2>
Va\u0161i podaci su bezbedni kada sara\u0111ujete sa Valorisom. Na\u0161i servisi su u skladu sa PCI DSS standardom, koji predstavlja jednu od garancija koje nudimo. Uz na\u0161a re\u0161enja u skladu sa GDPR-om, va\u0161i podaci nikada ne\u0107e napustiti EU.<\/div><\/div>\n[\/vc_column][vc_column width=”1\/3″]

Prilagodljivost <\/h2>
Va\u0161i klijenti \u0107e biti u kontaktu sa profesionalcima koji \u0107e se poistovetiti sa korporativnim vrednostima i kulturom va\u0161e kompanije \u2013 \u0161to pokazuje na\u0161a saradnja sa partnerima iz\u00a0 13 razli\u010ditih industrija.<\/div><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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