Soft Collection

Collection with focus on customer experience

Collection is a demanding and time-consuming activity, but with a good strategy you will get your payments in time and your whole customer experience will be enriched.

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Providing 24/7 Multilanguage & Multichannel Solutions

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By phone, email, SMS, live chat, social media, live video

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Experienced in managing B2B, B2C or Corporate Accounts

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GDPR compliance.
Your data will never leave EU

Why us?

We are able to put in place practices that are compliant with specific markets rules and regulations. Our success rates have always been high thanks to our trained staff, skilled in getting the best result from collection disputes.

Professional customer service

We are dedicated to excellent customer service. We treat each customer with respect and value all the interactions we have. We live by these rules and it improves the quality of the collection we make.

Great success rates

Cost optimization is a great advantage when it comes to soft collection outsourcing and due to the success rates we get, you will also avoid losing money from unpaid invoices.

Want to receive your payments in time and increase customer satisfaction?

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