Contact center services are an irreplacable part of the successful business of many global companies. Valoris was founded more than 15 years ago in Romania with goal to provide the highest quality BPO services to numerous clients. Today, they are one of the most successful BPO companies in this country, and now they have opened an office in our capital as well.

The company provides clients with growth, upkeeping, optimization, and innovation solutions.

Call Center Outsourcing, Technical Support, and Customer care are among the most popular services delivered by Valoris Center.  Each of these services provides an opportunity to improve business and save costs.

Call Center Outsourcing

In order to enable a quality relationship with the clients of a particular company, Valoris offers different types of Call Center services. Whether it’s an info line, order processing services or post-purchase customer support – Valoris provides Call Center services, but not only via phone, but also through email, SMS, live chat, social networks and video calls. Customers are guaranteed 24/7 support in numerous foreign languages.

Technical support

Winning a new customer is great, but keeping them and making them loyal is even better! Valoris provides technical support services for software, services or hardware. Customers are provided with technical support seven days a week, 24 hours a day, in several foreign languages such as: English, Italian, German and others. It is also possible to work on the client’s technical support platform as well as on the Valoris technical support platform.

Customer support

In order to provide the highest quality customer support, Valoris provides its clients with a Customer support service, on a multilingual level and through a variety of communication channels. Valoris, in addition to traditional telephone customer support, enables communication with users through email, SMS, live chat, social networks and video calls.

Each of these three services is performed in several different languages, but in order to provide the highest quality BPO services, there is the possibility of adding new languages, at the request of clients. Valoris has over 15 years of experience. Currently, Valoris works with clients from 17 different industries.

The mission of Valoris is to provide top quality solutions and development outsourcing services for clients around the world. Having an innovative attitude and proven experience, Valoris develops long-term business partnerships, both with clients and employees.

Visit the official website of the Valoris company https://valoriscenter.com/solutions/ and find out about all the services that this new company brings to the domestic market.

Contact: https://valoriscenter.com/en-contact/.